How to Clear GOTV Error Codes; “GOTV E16” or “GOTV E30 from your Decoder


Gotv is one of the most used paid TVs in Nigeria- even more than their sister company DSTV.

It is more affordable, easy to install  and gives you most of what you need- if you are not too demanding.

A big problem therefore arises when you get annoying error codes on your screen instead of your beloved channel.

Let’s take a look at the easy ways to clear the common Error Code.


There are 3 main ways.

Usually when you see error codes- E16 or E32, it is because your GOTV has expired. However, if it has nos.t or you have paid and it does not automatically clear, try ou t one of these three way

  1. Use Mobisite

Simply Visit the website http://eazywap.gotvafrica.com/en/ng/

I have already selected Nigeria as the country but if you are in another country, by all means change it.

You will see different options.

One of them says  “CLEAR ERROR CODES”. Click on it after which you will see a prompt  requesting for you IUC number.

You can find your IUC number at the back of your decoder if you don’t know it already.

Type it in and send

Once you do that, you can now type in your captcha number (they do this to avoid spam).

Select the error code you are getting- If it is the GOTV E16 Error code or the GOTV E30 Error Codes.

Once you click and send, Voila! Your problem is solved.

Easy as abc!


2. Use Your Remote Control:

To Do this , go to Menu on your remote control. Then navigate to GOeasy Self Service.

On your screen you will see options. One of them is “CLEAR ERROR CODES”.

Click on it and type in your IUC number.

Click on the


3. Use USSD Number

Take your mobile phone, dial your country’s USSD number. (Nigeria’s GOTV USSD Number is *288#.)

Send and a prompt will come up. Type in you IUC number.

Then select Main Menu.

After which you  select “CLEAR EROR CODES”

Select the code you want to clear and voila!



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